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Information Technology

Written communication

Book

This book chapter discusses key elements of communication for writing business reports: Writing clarity, report quality, linear thinking, qualitative versus quantitative data, and more. Learn about the 3-part writing process (analyze, compose, and finish) to generate a business report that is concise, complete, and uses the essential vocabulary of business.

This book chapter will provide you with the tools to keep your writing succinct and to the point, follow the appropriate etiquette for all forms of communication, and review the communication for subject matter, clarity, grammar, and spelling before you publish it. You’ll learn about different forms of communication: Action-focused communication, Influential communication, Negative communication, and Informational communication.

Website

 Academic skills guide developed by Deakin Study Support to teach you the best skills for reading and writing scientific reports.

Use this list of common email acronyms to save time and produce concise email communication.