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EndNote 20 – Windows and Mac (Available August 2021)

A new version of EndNote, EndNote 20, is now available to Deakin staff and students!


Please make sure to back up your EndNote library by saving a compressed copy before upgrading to EndNote 20.

  • It is especially important to create a compressed backup if you are currently using EndNote X9.2 or earlier.
  • The most recent version of EndNote until now was X9.3. Some users of X9.2 or earlier have found it necessary to open a compressed copy of their library in order to convert to X9.3 or EndNote 20.  

If you are using a Deakin-managed PC, it is recommended that you DO NOT save your EndNote library on the H:Drive (Desktop or Documents folder). The H:Drive is a network drive which will affect the conversion of an EndNote library to the new EN20 format.

About EndNote 20


EndNote 20 does not radically alter the core functionality of EndNote. However, EndNote 20 makes some important changes to the appearance and user experience. We have found EndNote 20 makes some really noticeable improvements!

Most Mac and Windows users who have been able to run previous versions of EndNote should be able to run EndNote 20 without difficulty. EndNote’s publisher Clarivate provide detailed information about the EndNote 20 system requirements.

Key changes

Detailed information about the changes EndNote 20 makes to the previous version X9.3 is available on the Clarivate website. Some key changes include:

  • The overall appearance of EndNote 20 has been updated to be more modern and user-friendly.
  • References include a new Summary which puts critical information at the top.
  • The search function has been redesigned to make searching easier.
  • The PDF viewer has been updated with additional annotation tools.
  • An automated deduplication feature has been introduced based on cross-matching DOIs.

Specifically for EndNote 20, Clarivate have also published a range of Quick Reference Guides offering instructional information for both Mac and Windows users.

If you encounter difficulties using EndNote 20 or would like any additional information about the update, please just let us know at


Previous updates

Please see below for information about previous updates and issues with EndNote.

EndNote X9.3 - Windows and Mac (January 2020 )

As of January 2020, EndNote has been updated to version X9.3 on both Windows and Mac platforms. The latest versions are X9.3.1 (Windows) and X9.3.2 (Mac).

Links to the latest updates are available for Deakin students via the Deakin Software Library and for staff via the Self Service app.

X9.3 backwards compatibility (January 2020 )

  • The X9.3 update (both Windows and Mac) introduces a new 64-bit file system.
  • This means that if you create or save your EndNote library in X9.3, it cannot be opened by any earlier version of EndNote (X9.2 or earlier).
    • Note: If you open an existing EndNote library in X9.3, EndNote will automatically create a new version. The old version of the library will continue to run in X9.2 or earlier as before.

Using X9.3 library in X9.2 or earlier versions (October 2019 )

If you need to use an X9.3 EndNote library on a computer running X9.2 (or earlier), you must use one of these workarounds:

  • Use EndNote Sync to update references in an older version of the library (if available).
    • Note: This will not transfer some kinds of data, such as Groups.
  • Export the library from X9.3 as a ".txt" file using the style "EndNote Export".

Detailed information about these steps and the backwards compatibility of EndNote X9.3 is provided by Clarivate in their online guide, EndNote X9.3: Library Conversion and Backward Compatibility.

If you have any queries, please contact the Research Team (

EndNote and macOS Catalina Compatibility (September 2019 )

On 24 September 2019, Clarivate released EndNote X9.3.1 for Mac.

The X9.3 update is intended to prepare users for the new Mac operating system, Catalina, which is scheduled to be released in October 2019.

Any staff or students using EndNote on a Mac who update their operating system to Catalina must install the EndNote X9.3 update or EndNote will not work.

To install EndNote X9.3,

  • under the Endnote X9 menu, select Check for updates..., or
  • download the X9.3 installer directly from this Clarivate page.

More information about the X9.3 update can be found here:

Windows Users - EndNote X9.2 Update (June 2019 )

The EndNote X9.2 update is the latest available version for Windows users, and contains a range of bug fixes. Find out more about specific problems addressed by the X9.2 update. (Mac users should update to X9.3 as noted above.)

If you are using your own PC, then to install the update

  1. go to the Help tab
  2. select Check for updates....

Deakin staff members can download the update from the Software Centre.

The update has been packaged with new installs of EndNote.

Any questions about the update or installation, please contact the Library Research Team at

What’s new in EndNote X9? (September 2018 )

Endnote X9 logo

A new version of EndNote, EndNote X9, was released in August 2018.

EndNote X9 is now available to all Deakin students to download via the Deakin Software Library as explained below. Staff should have access via the Self Service app soon, if not already. Both Mac and Windows versions of X9 are available.

Issues and updates

The instructions and screenshots in this guide are still applicable as EndNote X9 introduces no large interface or functionality changes.

During testing, the Library has not found many differences between the new version and X8, but as we've learnt in the past, sometimes new versions can have a few gremlins. If you come across anything problematic, please do contact the Library Research Team via email at

Mac specific issue

Mac users who have upgraded to the latest operating system, macOS Mojave, may need to change their Security & Privacy settings to use Endnote's Cite While You Write tool with Microsoft Word. A description of the problem and steps to address it is provided by Clarivate Analytics here.

What's changed?

  • New program icon
  • A few features specifically for references downloaded from Web of Science – citation report, view related and source records
  • Manuscript matcher (existing Clarivate tool) now available through Endnote
  • New Group sharing options
  • Share “Write” or “Read only” access to your library
  • Track changes and activity on shared libraries

New for 2019 - Kopernio

Kopernio is a new product designed to make it easier to access full-text PDF articles. It was acquired by Clarivate Analytics, the makers of EndNote, in 2018 and formally released by Clarivate in January 2019.

Kopernio is free to download and works as a plug-in for your internet browser (Chrome, Firefox, or Opera). You can read about Kopernio later in this guide here.

This guide is in the process of being updated to reflect these new additions. In the meantime, a helpful overview of the functions added by X9 is available from