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EndNote is a sophisticated bibliographic management software tool for researchers creating an extensive library of sources and citing the sources in publications and theses. If you are needing to cite a handful (e.g. less than 20) of different sources you might want to consider something like Microsoft Word’s in-built referencing tool. Whether you select EndNote or another referencing tool understanding the principles of referencing is essential for making the most of such tools. We recommend the Deakin Guide to Referencing as the first port of call. 

Download or install EndNote

You can download or install the latest version of EndNote on:

  • Your Deakin computers: Install EndNote from Software Centre (Windows) or Self Service (Mac)
  • Your personal computers: Download the latest version of EndNote for free from the Deakin Software Library. Further instructions are available for Windows users or Mac users.
  • Your personal iPad: Download the EndNote app for free from the App Store


Download the Australian Harvard 2021 referencing style

The Australian_Harvard_2021 style is included in the EndNote20 installation package available from ITS Software Library and is available in all ITS computer labs. If it is missing from your Endnote20 program, you can download it here:

Australian Harvard 2021

  1. Download the output style file from the link above
  2. Open the file with EndNote program
  3. From File menu select Save as then click Save.


  1. Drag and drop the file from your Downloads folder to the Styles folder of your Endnote20 package.

More information about Styles, and other Deakin specific Styles are available from the Referencing Styles & Bibliography tab of this guide.

How to use Endnote20 in 7 minutes on Mac or PC

FAQ: Where are the reference details in Endnote20?

Can't find the details for your references?

  1. Double click on a reference entry to open up the Summary Panel
  2. Click the small arrow in the bottom right hand corner, or drag the panel dividing line upwards to reveal the Preview Panel
  3. Change your referencing style using the drop down menu in the Preview Panel
  4. View and edit the reference details by changing the Summary Panel to the Edit option
  5. View your PDF attachment by changing the Summary Panel to the PDF option

Endnote20 training videos

Recordings of public Endnote classes from Clarivate.

Note: Help guides for the previous versions of EndNote are available on our training videos and PDFs page

Other Endnote resources

Online tutorials and other resources

Watch Online Tutorials:

EndNote User Manuals:

Further Help


Please make sure to back up your EndNote library by saving a compressed copy before upgrading to EndNote 20.

  • It is especially important to create a compressed backup if you are currently using EndNote X9.2 or earlier.
  • The most recent version of EndNote until now was X9.3. Some users of X9.2 or earlier have found it necessary to open a compressed copy of their library in order to convert to X9.3 or EndNote 20.  

If you are using a Deakin-managed PC, it is recommended that you DO NOT save your EndNote library on the H:Drive (Desktop or Documents folder). The H:Drive is a network drive which will affect the conversion of an EndNote library to the new EN20 format.